Website Privacy Policy
Effective Date: 7/31/2025
At Irving Family Dental, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us, especially through our website www.myirvingfamilydental.com.
1. Information We Collect
When you fill out a contact form, appointment request, or engage with our online services, we may collect the following:
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Name
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Phone number
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Email address
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Any additional details you voluntarily submit (e.g., treatment interest, insurance info)
We also collect usage data such as IP address, browser type, and page interactions via cookies and third-party tracking tools.
2. How We Use Your Information
Your information may be used for the following purposes:
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To respond to inquiries and appointment requests
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To improve our website and services
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To send appointment reminders, confirmations, or follow-up messages
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To send limited marketing communications (if you opt-in)
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For internal analytics and advertising campaign tracking
We use Mango Voice, a HIPAA-compliant patient communication platform, to securely manage phone calls, appointment reminders, and text messaging services.
We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Advertising & Third-Party Data Sharing
We use Google Ads, Meta (Facebook/Instagram) Ads, and TikTok Ads for marketing purposes. These platforms may collect non-identifiable data (such as cookies, IP addresses, and device identifiers) to deliver personalized ads based on your activity on our site.
While these services help us reach new patients and retarget previous visitors, we do not sell your personal information to any third parties.
For more details, you may review their individual privacy policies:
4. Data Storage & Security
Information submitted through our website is securely stored and may be accessed only by authorized personnel. Mango Voice is used to facilitate HIPAA-compliant communications.
We implement standard safeguards to protect your data, but no system can guarantee 100% security. If a breach ever occurs, we will notify affected individuals in accordance with applicable laws.
5. Your Rights
You may:
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Request access to your personal data
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Ask for corrections or deletions
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Opt out of marketing communications at any time
To exercise these rights, please contact us at (972) 793-0927 or email us at info@myirvingfamilydental.com.
6. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with a new effective date posted at the top of this page.